Our purpose
We help people and businesses prosper.
Our vision
To be the best retail and commercial bank that earns the lasting loyalty of its employees, customers, communities and shareholders.
Security
The flame, which stands for innovation, has been our symbol for many years. It also represents the values we want to communicate: warm relationships, security and passion
Possibilities
Each day we endeavour to ensure the high quality of our service. New technologies help us expand our offer and provide you with easy and intuitive access to your finances.
Santander Bank Polska Group
As one of the largest financial groups and the largest private bank in Poland, Santander Bank Polska Group offers state-of-the-art financial solutions to personal customers, micro, small and medium enterprises, and domestic and international corporations. The Bank operates one of the biggest networks of branches and partner outlets. It also renders services via electronic channels, including mobile banking. Among the market leaders in terms of the use of modern technologies in banking, the Bank consistently develops its brand in line with its strategic goal to achieve the position of the best bank for customers. Loyalty and satisfaction of its customers are the priorities for Santander Bank Polska. With this in mind, the Bank regularly implements innovative functionalities to help clients manage their personal and business finances effectively. Since 2011, the Bank has been a member of the international Santander Group. Santander Bank Polska Group companies offer investment funds, brokerage services, insurance, leasing, and factoring.
Our aim is to aid people in realising their dreams, fulfilling their plans and achieving their goals. In everything we do, we follow our core values.
Discover our history
Santander Bank Polska in numbers
5 million
customers
1700
ATMs, CDMs and Dual Function Machines
10 726
employees
665
branches
Source: Management Board Report
Corporate values
Customer satisfaction
We always focus on the expectations and satisfaction of our customers.
Our straightforwardness, professionalism and individualised approach enable us to build valuable, long-term and trust-based relationships with our clients.Innovation
We are constantly working on new cutting-edge banking solutions. Addressing the evolving needs of our customers, we support their advancement by facilitating and expanding the access to banking services.
Strength
Our market strength comes from a robust balance sheet and responsible risk management that makes use of Santander Group’s international potential. Our customers are not the only ones to benefit from our operations: we also support the growth of local communities and the entire country.
Leadership
Our managers unlock the potential of employees by inspiring and motivating them and directing their development to build the value of our bank together.
Engagement
We build engagement based on cooperation, partnership and trust. It enables us to perform our tasks and exceed the targets we set for ourselves. As employees, we have influence on how our Bank develops. We are proud to be a part of a bank that strives to satisfy all interested parties.
Ethics
We act in compliance with the law and internal regulations. We are guided by the principles of integrity, transparency of conduct and clarity of procedures.
Subsidiaries
Santander Aviva insurance companies are two joint ventures formed by Santander Bank Polska S.A. and an Aviva Group company. Active since August 2008, they provide insurance protection through products offered by the bank.
A universal leasing company, Santander Leasing offers financing for a wide range of assets to SME and corporate customers.
Santander Towarzystwo Funduszy Inwestycyjnych S.A. has been operating on the market for 20 years, winning the trust of almost 150,000 customers. The company invests in treasury and corporate bonds and shares of Polish and foreign companies.
As a subsidiary of Santander Bank Polska S.A., Santander Factoring Sp. z o.o. benefits from increased stability. Thanks to the cooperation with its parent company, Santander Factoring is able to provide its customers with wide access to factoring services at Santander branches throughout Poland.
Shareholders
Amount shares
67,41%
Banco Santander S.A.
5,01%
Nationale-Nederlanden OFE
27,58%
Others