The activities undertaken as part of six strategic directions are based on strategic initiatives, such as strategic programmes, hot spots (initiatives focused on customers and employees), bets (initiatives in the Agile model) and group programmes. They are regularly monitored on the basis of qualitative and quantitative measures. Below are the quantitative measures of the Group’s objectives.
|Dividend pay-out ratio
||50 % of PAT
|Total capital ratio (TCR)
||at the level allowing dividend pay-out
|Credit risk ratio (CoR)
||at the average pre-pandemic (COVID-19) and through the-cicle-level
In view of dynamic and complex changes in the macroeconomic environment, the strategy of the Santander Bank Polska Group is regularly verified, which helps take prompt action in response to market trends and other significant changes in the environment (e.g. pandemic situation). The new normal created by the Covid-19 pandemic has a strong impact on the Group’s strategy and priorities. It also affects the bank’s operating model, which is regularly adapted to the new circumstances in order to maximise the emerging opportunities (such as acceleration of digitalisation) and effectively mitigate risk.
The Management Board of Santander Bank Polska S.A. is collectively responsible for the implementation of strategic objectives, which is reflected in the annual objectives of the Management Board’s members. The Management Board monitors the degree of strategy implementation on a quarterly basis in the form of standardized reports. As part of quarterly business planning cycles, held with the participation of members of the Management Board, newly established initiatives are verified in terms of compliance with the adopted strategic directions.